At LibidoDepot, we prioritize our customer’s satisfaction. If for any reason you’re not satisfied with your purchase, please review our refund policy below.
1. Eligibility for Refund
Customers are eligible for a refund if:
- The package was not received by the customer.
- NO REFUND AND RESHIPMENT IF- customer is unavailable during delivery or input the wrong address in the website.
2. Refund Amount
- Unreceived Products: a. If you have not received your product, we will refund the full amount, excluding the shipping fee.
3. Returns
Unfortunately, we do not have a return address. We don’t want to compromise our warehouse.
4. Refund Method
Refunds will be processed through:
- PayPal
- Cryptocurrency
5. In-store Credit
Upon the customer’s request, refunds can be converted into in-store credit. Alternatively, we may offer in-store credit if it is more convenient for both the customer and LibidoDepot.
6. Contact Information
For any refund requests or related queries, please contact our Customer Care at: Email: info@libidodepot.com